Customer service

Problem Solving

Phone Skills ...

Confer with customers by telephone or in person to provide information about products or services

Keep records of customer interactions or transactions, recording details of inquiries, feedbacks, or comments, as well as actions taken.

Review policy terms to determine whether handling compliance. Maintain and update SOP and record. ...

Presentation Skill

Communication Skill

Strategic Prospecting Skill ...

As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.

Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.

Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system. ...

Job Description

5 day work week

Basic salary + High Incentive ...

Do follow up calls to customers

Responsible for booking and confirming customers’ appointments via call /message and email.

Responsible for maintaining a tidy reception area and receive customers with greetings upon their arrival at the outlet, answering enquiries about treatment services ...

Roles & Responsibilities

Job Highlights

Good advancement opportunities ...

Do follow up calls to customers

Responsible for booking and confirming customers’ appointments via call /message and email.

Responsible for maintaining a tidy reception area and receive customers with greetings upon their arrival at the outlet, answering enquiries about treatment services ...

Job Description & Requirements

~to handle front desk operation support

~appointments taking for customers ...

Job Highlights

Good advancement opportunities

Comprehensive training provided ...

Roles & Responsibilities

Job Description & Requirements

~to handle front desk operation support ...

Job Description & Requirements

~to handle front desk operation support

~appointments taking for customers ...

Do follow up calls to customers Responsible for booking and confirming customers’ appointments via call /message and email. Responsible for maintaining a tidy reception area and receive customers with greetings upon their arrival at the outlet, answering enquiries about treatment services Responsible for processing transactions and other ad hoc duties Requirements Able to commit retail hours ( 11am - 9pm）Excellent communication abilities (verbal and written)Able to commit retail hours (weekends included)Telemarketing / Customer service-related experience will be an added advantage. Target driven and customer service oriented.

Strong Interest in the Beauty grooming industry (Hair Care, Beauty, Slimming). Positive, energetic, and willing to learn.

Benefits ...

Do follow up calls to customers

Responsible for booking and confirming customers’ appointments via call /message and email.

Responsible for maintaining a tidy reception area and receive customers with greetings upon their arrival at the outlet, answering enquiries about treatment services ...

Do follow up calls to customers

Responsible for booking and confirming customers’ appointments via call /message and email.

Responsible for maintaining a tidy reception area and receive customers with greetings upon their arrival at the outlet, answering enquiries about treatment services ...

Do follow up calls to customers

Responsible for booking and confirming customers’ appointments via call /message and email.

Responsible for maintaining a tidy reception area and receive customers with greetings upon their arrival at the outlet, answering enquiries about treatment services ...

Job Responsibility

Possess strong customer service and computer skills, be well-spoken, and maintain a professional demeanor.

Education requirements can vary, but often a high school diploma or equivalent is necessary, and further education in a related field may be advantageous. ...

Greeting customers upon their arrival, answering clients' questions about services via phone, email or in person and processing transactions.

Book and confirm appointments via phone and email

Maintain a tidy reception area ...