Customer Service Consultant (Mandarin Speaker)
Agensi Pekerjaan Adnexio Sdn Bhd
Fresh Graduates
Premium Jobs Ads
SSM No : 1202428-H
MYR3,000 - MYR5,000 Per Month
Johor Bahru, Johor
Fresh Graduates
Be an early applicant!
Posted 18 hours ago • Closing 22 Jun 2024
Be an early applicant!
Requirements
- Open for Fresh Graduates - Diploma/Degree in any specialization
- Excellent command of spoken and written English and Mandarin
- Candidate possesses 6 months - 1 year of customer service/call-center is preferred
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multitask, prioritize and manage time effectively
- Must be willing to work rotational shift
Responsibilities
- Deliver fair outcome to our customers and ensure the quality of service in place.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Work with internal teams to ensure the pre & post service for all products are in place.
Benefits
- Company group insurance
- KPI Allowance
- Shift Allowance
- Paid Training
- Gym Benefits
- Festival Gifts, Marriage Gifts, Birthday Voucher etc.
Additional Benefits
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
- Performance Bonus
- 5 Working Days
- Medical Insurance
- Medical and Hospitalisation Leave
- Allowance Provided
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Learn MoreAbout Company
Go to this companyAbout Company
About Company