New4U System was officially established in 2000.
We focus our core business on IT outsourcing service and IT solution consultation Over last 15 years, we have built up reliable relationship with many corporate clients in Korea and more than 50 corporate clients in Singapore and Malaysia with our customer-oriented behavior.
Furthermore supporting engineers’ professional IT skill and knowledge have gotten significant satisfaction to clients and it leads above 97% re-contract ratio.
From February 2010, New4U system had launched branch office in Korea & Malaysia and enhanced IT support to Korean companies aim for overseas expansion.
With advanced IT infrastructures and accumulated experiences, New4U system takes its role seriously as the IT solution provider by offering a cutting-edge technology.
New4U system will lead the development of companies(clients) through providing accurate and advanced IT Solution/Infrastructure and dedicate itself to intensifying the competitiveness and growth as IT company of IT power Korea.
1. IT Management Services
- Provide management of outsource personnel
- Change Control Management
2. System Services
- System administration of the server
- Monthly Health and Activities Status check
- Restoration of data, OS in the event of system failure
3. Network Services
- Network equipment monitoring, responding to alerts and errors
- Troubleshoot and resolve any network issue.
- Application of patches and security fixes according to Change Control Request
- Periodic Performance tuning to ensure Network Traffic flow is optimized
4. IT Operations Services
- Assisting procurement of all IT related equipment and accessories based on request from end user following Korea Investment and Securities Singapore Procurement procedure
- Perform physical asset verification
- Manage and maintain all relevant IT devices
- Compile end user feedback and survey
5. Desktop Services
- Execute all Change Control request
- Coordinate hardware replacement
- Support through phone for all end users including Overseas and Remote sites
- Perform Hardware fault resolution, which includes
- Local Desktop security implementation