Job Overview:

As an E-Commerce Assistant, you will play a crucial role in supporting the day-to-day operations of our online store(s).

Work closely with Superior to ensure the smooth functioning of our digital storefront and achieve sales target.

Responsibilities:

Manage product listings on our e-commerce platforms, including uploading product descriptions, images, stock inventory and prices.
Assist in the creation and execution of online marketing campaigns, including mailing and social media promotions.
Respond promptly to customer inquiries and resolve issues in a professional and timely manner.
Ability to build rapport and establish trust with Customers and Resellers.
Follow up sales and order processing.
Analyze website traffic and sales data to identify trend, opportunities for improvement and drive organic traffic.
Stay up to date with industry trends and best practices in e-commerce to maintain a competitive edge.
Strong communication, negotiation, and interpersonal skills.

Enviroterm Sdn Bhd