BT Global Services is a managed networked IT services company, operating globally and delivering locally. We work for 8,500 organizations, such as BMW, Credit Suisse, Deutsche Bank, Emirates, the EU, Fiat, FTSE, Microsoft, Nato, NYSE, Euronext, Thomson Reuters, Unilever, Volkswagen and Volvo. They rely on our networks and services for their success.

Product & Services

Our mission, and at the heart of everything we do, is to help enterprises and governements boost performance, differentiate product and service offerings, and enhance operational efficiency through the use of information technology. We help you to create opportunities and drive innovation and market expansion through a powerful combination of management and technical expertise, deep industry knowledge, and strong collaboration with your business and technology leadership teams to implement the systems, applications and solutions that deliver results for your business. BT Innovate & Design

BT Innovate & Design is the technology design, development and research organization within BT. BT Innovate & Design combines network and platform development with long-term technology strategy and research. It delivers the main IT and networking development within BT, and comprises a number of units. These units are responsible for:

21CN and global network and computing infrastructure development
27 software platforms that consolidate all the software capabilities into discrete collections of technology, people and processes
the company’s overall technology architecture
research and innovation

BT Innovate & Design aims to improve speed to market, reduce development costs and, above all, enhance the end-to-end customer experience. Its dedicated professionals provide the technology foundation for BT Group's transformation into a global networked IT services company. At the same time BT Innovate & Design works to create a zero touch, self-service, real-time world for BT’s customers.

It also delivers strategic innovation and technology vision for BT through effective and coherent engagement with other parts of the BT organisation.

Everything BT provides to a customer is created (conceived, designed, developed and delivered into service) by BTID people. For example we are delivering:

Virtual Data Centre into BT Global Services
The Content Delivery Network into BT Wholesale
The Canvas platform into BT Retail
New NGA functionality into Openreach
Automation & self-service functionality into BT Operate (self-service trouble diagnostics, proactive fault resolution, auto-healing)

Financial

We are part of BT Group, which, with annual revenues of more than 21 billion Pound, is one of the 200 largest companies in the world. BT is the direct descendent of the world'sfirst commercial telecommunications undertaking. Founded in 1846, it was the forerunner of today's 2.2 trillion Pound IT industry. With privatisation in 1984, BT heralded today's vibrant and competitive telecommunications industry.

BT Frontline Technologies Sdn Bhd

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