The successful candidate will be attached to our subsidiary company, Boustead Global Risk Solution Sdn Bhd, recognized for providing a range of professional insurance solutions in the market. The candidate's key roles are as follows:

Key Responsibilities:

Process New Policies/Quotations: Handle the processing of new policy applications and quotations, ensuring accuracy and efficiency.
Policy Applications: Manage policy applications for potential new policyholders.
Policy Updates: Update and make necessary changes to existing policies as required.
Client Communication: Maintain clear and professional communication with policyholders regarding their policies and any updates.
Review and Documentation: Review policies and related documentation, including issuing renewal policy notices.
Collaboration: Work collaboratively with principals to ensure seamless policy management and client satisfaction.

Requirements:

Minimum SPM.
Good communication and interpersonal skills, with strong command of English and Bahasa Malaysia, both written and spoken.
Good IT skills with proficiency in Microsoft Office software.
Call centre experience with proper phone etiquette and active listening skills are essential to ensure clear, empathetic communication with clients.
Ability to manage customers and their specific policies effectively.
Proficient in data entry and troubleshooting to assist customers with policy applications.
Friendly demeanour, good listener, honesty and integrity, team player, and confident communicator.
Strong customer service skills with the ability to address client needs efficiently.

Boustead Holdings Berhad

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