A hotel supervisor oversees all operations and day-to-day activities in a hotel organization. They take on a variety of duties including managing everything from accounting, sales, business development, and customer service. Also referred to as a hotel operations supervisor.

•Overseeing personnel, including receptionists, front office, maintenance and housekeeping employees.

•Establish policy and procedures and implement it.

•Monitoring employee performance and conducting regular evaluations to help improve customer service.

•Maintaining records of budgets, funds, and expenses.

•Resolving issues regarding hotel services, amenities, and policies.

•Organizing activities and assigning responsibilities to employees to ensure productivity.

•Creating and applying a marketing strategy to promote the hotel’s services and amenities.

•Coordinating with external parties, including suppliers, travel agencies, and conference planners.

•Evaluating hotel performance and ensuring compliance with health and safety rules.

•Be an active part of hotel hiring. Will oversee the pre-screening and interviewing process

•Bachelor’s degree in hospitality, business administration, or a relevant field.

•A minimum of 3 years experience in hotel management or a similar role.

•Strong understanding of hotel management best practices and data entry software.

•Outstanding interpersonal communication and customer service skills.

•Exceptional leadership abilities with great attention to detail.

•Sense of vocational

•Logical thinking

•Self Cultivation

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

Flexible schedule
Free parking
Opportunities for promotion
Professional development

Schedule:

Rotational shift

Supplemental pay types:

Performance bonus
Yearly bonus

Ability to commute/relocate:

Seremban: Reliably commute or planning to relocate before starting work (Required)

Big Fabrication Sdn Bhd

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