Answer phone calls in a more professional manner and provide information about products and services as required by the callers
Handle online & retail walk-in customers from product recommendation and closing sales
Responsible for taking orders, and obtaining details of customer inquiries & comments
Follow up customers inquiries and understand customers' workplace safety needs
Identify the sales lead and pass to respective sales agent effectively (if necessary)
Assist sales team to provide quotation and communicate with customers for further assistance
Support online stores in terms of product info, pricing updates, collect orders and problem solving
In charge of vendors application documents submission
Any relevant tasks that assigned by superior

BG Safety Solution Sdn Bhd