jobs in Sainoforce Technology Sdn Bhd

Site Reliability Engineer

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SSM No : 1360567-D

MYR3,800 - MYR9,500 Per Month

KL City, WP Kuala Lumpur

Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Posted a day ago • Closing 7 Jul 2024

Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • Ability to debug scripts and automate routine tasks in OS, network, database or application servers.  Coding experience beyond simple scripts;
  • Experience in Devops process, programming knowledge in at least one of the following languages: Java, Python, or Go;
  • Scripting skills in at least of the following: Shell, Terraform, Ansible, Chef or Puppet;
  • Deep Understanding of Unix/Linux operating systems, virtual machines, containers, Container management systems, Enterprise cloud platforms and data structures;
  • Engage in and improve the lifecycle of services—from Launch through to deployment, operation and optimization in reliability and user experience;
  • Ensure service reliability once they are live by measuring and monitoring availability, latency, and overall system health.  Practice sustainable incident response;
  • Bachelor degree or above in Computer science/Electronics & communication;
  • Have in-depth knowledge of SRE role and Devops process;
  • Have strong observation and critical thinking to handle business emergencies;
  • Ability to adapt to dynamic environment and apply problem-solving skills to resolve issues;
  • Have excellent written and verbal communication skills;

Tanggungjawab

  • Service Reliability: Maintain service reliability with a Service Level Agreement (SLA) of ≥ 99.99%, ensuring annual downtime does not exceed 52.56 minutes. Prevent live-network accidents due to manual operations.
  • Fault Recovery: Ensure Mean Time to Recovery (MTTR) meets department Key Performance Indicators (KPI). The 2022 target is less than 89 minutes, subject to annual updates. Achieve a timely closure rate of ≥ 95% for major and critical alarms. Address and resolve major and critical alarms within 24 hours.
  • Dual-Cloud Drill: Complete dual-cloud drills 100% as required, conducted twice a year. Ensure drill summary materials are archived properly.
  • Change Flow Management: Meet the annual KPI requirements for the average closure duration of change flows. The 2022 target is less than 4 days, subject to annual updates.
  • On-Call Duties: Provide on-call support to handle daily alerts, work orders, and upgrades.
  • Task Execution: Complete tasks such as OS patch upgrades and security hardening according to project schedules.
  • Requirements:

Manfaat

  • Social security, provident fund, and insurance are paid according to Malaysian standards.
  • 12-month salary, 12 days of annual leave.
  • Bonuses

 

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jobs in Sainoforce Technology Sdn Bhd

Sainoforce Technology Sdn Bhd Sainoforce Technology Sdn Bhd is top company

Kejuteraan / Perundingan Teknikal

Mengenai Syarikat

jobs in Sainoforce Technology Sdn Bhd

Sainoforce Technology Sdn Bhd Sainoforce Technology Sdn Bhd is top company

Kejuteraan / Perundingan Teknikal