Inbound Sales Representative- English Speaking
Teleperformance Malaysia Sdn Bhd
Graduan Baru
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SSM No : 201601023769 (1194708-K)
MYR3,300 - MYR4,000 Per Month
Petaling Jaya, Selangor
Graduan Baru
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Posted 5 days ago • Closing 3 Jul 2024
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Bachelor's degree or Diploma in any discipline
- Open to Local Malaysian
- Proficiency in written and spoken English (at least CEFR B2 Level)
- Minimum 1 year of sales experience preferred
- Strong ability to turn support calls into sales opportunities
Tanggungjawab
- Handle incoming calls using proper sales and customer service practices throughout the interaction.
- Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses.
- Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary.
- Troubleshoot client products to ensure a one-call resolution.
- Achieve metrics like First Call Resolution, Conversion Rates .NET Promoter Score, and New Sales.
- Exhibit excellent interpersonal skills and thrive in a fast-paced, high-volume environment.
- Open to working in rotational shifts.
Manfaat
- High based salary with additional sales incentives
- Nearby to Public Transport
- Training provided with Career Development
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