MYR5,000 - MYR7,500 Per Month
Iskandar Puteri, Johor
Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!
Posted 21 hours ago • Closing 12 Jun 2024
Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!
Company Highlights
- Increment
- Yearly Bonus
Kelayakan
- Diploma or Bachelor Degree or similar.
- At least 3 years of experience in a Customer Service Manager position.
- Ability to define and solve problems, establish facts, analyze situations, and make decisions.
- Good communication skills, interpersonal, and influencing skills.
- Able to interact with and lead employees from different levels.
- Hands-on mentality and can prioritize tasks effectively and efficiently.
- Able to work under pressure and manage multiple tasks.
Tanggungjawab
- Manage daily operation of the Customer Service Dept to fulfill customers' requirements.
- Works on strategy and measures to promote and increase company sales.
- Solve issues to make sure the smooth and efficient delivery of goods and services to customers.
- Coordinate with internal depts to manage item stock and prices.
- Train and mentor the customer service team to handle customer orders and enquiries with high service standards.
- Monitor the team performance and work on improvement and team building.
- Communicate with customers, vendors, and related partners in daily business operations.
- Work closely with Sales Dept to increase company sales.
- To perform any other ad-hoc work duties as and when required by Management.
Manfaat
- Yearly Bonus
- Free Parking
- EPF, Socso, PCB provided
Important Information
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