Customer Service Representative (Mandarin Speaking)
Teleperformance Malaysia Sdn Bhd
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SSM No : 201601023769 (1194708-K)
MYR2,800 - MYR3,600 Per Month
Georgetown, Pulau Pinang
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Posted 2 days ago • Closing 11 Jun 2024
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Bachelor’s degree or Diploma in any discipline
- Fluency in written and spoken English and Mandarin/Cantonese
- Experienced or interest in a BPO, Customer Service, and/or Sales
- Willing to relocate to Penang
- Willing to work rotational shift
Tanggungjawab
- Answer customer inquiries over the phone, chat, and/or email
- Log customer interactions in our system for proper documentation
- Follow-up with customers as appropriate
- Review customer’s account to identify and offer products that will benefit the customers (Sales Representative)
- Participate in team meetings and strategize on team performance improvement
- Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
Manfaat
- Join an International Company with a dynamic, youthful workplace
- Career growth opportunities
- Internal Training Opportunity
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