Customer Service Executive
Fresh Graduates
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SSM No : 1030531-M
MYR3,000 - MYR4,000 Per Month
Ulu Tiram, Johor
Fresh Graduates
Fewer than 60 applicants. You still have a chance!
Posted 17 hours ago • Closing 23 Jun 2024
Fewer than 60 applicants. You still have a chance!
Requirements
- Minimum possess Diploma level
- At least 1 to 2 years working experience
- Able to work independently.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Benefits
- 5 days work
- Medical and dental claim
Additional Benefits
- Medical and Hospitalisation Leave
- Annual Leave
- Training Provided
- EPF / SOCSO / PCB
Important Information
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