MYR3,000 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Fresh Graduates
Fewer than 30 applicants. You still have a chance!
Posted a month ago • Closing 6 Jun 2024
Fewer than 30 applicants. You still have a chance!
Requirements
- Able to speak & type Mandarin and have good English proficiency
- Minimum Diploma or higher.
- Previous working experience in customer service, or customer service related fields will be prioritized.
- Good communication and interpersonal skills.
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experience is added advantage
- Computer Literate
- Able to work morning shift & night shift rotation (12 hour including 1 hour break per shift)
Responsibilities
- To efficiently handle customer enquiries.
- To provide fast and timely solutions to all customer related problems
- To ensure customer satisfaction by providing excellent Customer Services.
- Effectively manage large numbers of incoming messages.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Good customer interactions and maintain customer relationship.
- Follow communication procedures, guidelines and policies.
- Deliver the right & accurate information to customers at all time.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
Benefits
- Work From Home Job, need to standby in front of PC
- EPF, SOCSO included
- Bonus
- Triple pay on public holiday
- Birthday Leave
- Annual Leave Up to 24 days
- Dental Claim
- Medical claim & body check up
- Paternity leave
- Maternity leave
- Marriage leave
Additional Benefits
- Training Provided
Important Information
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