Summary: This exciting opportunity welcomes candidates from the dynamic B2B sector who possess a genuine passion for joining the recruitment/hiring industry and making a meaningful impact. The ideal candidate will thrive in a collaborative environment, working closely with cross-functional teams to cultivate mutually advantageous customer relationships while uncovering revenue growth prospects.

Job Description

• Act as the primary contact for customer account management, handling all inquiries and concerns.
• Proactively engage with clients on a monthly basis to nurture and expand existing accounts.
• Foster strong customer relationships to maximize their long-term value.
• Identify opportunities and promptly address customer issues with precision.
• Guarantee prompt and successful delivery of our solutions to meet customer needs and goals.
• Collaborate with various internal teams (such as Customer Service and Product Development) to enhance the overall customer experience.
• Monitor account metrics, including weekly, monthly, and quarterly forecasts.
• Share your comprehensive weekly sales report to facilitate effective communication and improve performance analysis.