Tech Advisor for Retail
Graduan Baru
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SSM No : 921893-M
MYR2,000 - MYR3,000 Per Month
Commission: MYR500 - MYR3,000
KL City, Kuala Lumpur and +2 other locations
Graduan Baru
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Posted 6 hours ago • Closing 24 Jul 2024
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Company Highlights
- Commission
- Career advancement
- KPI Allowance
Kelayakan
- High school diploma, general education degree, or equivalent.
- Fresh graduate are welcome
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Tanggungjawab
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Manfaat
- Annual Bonus
- Company Trip
- Performance Bonus
- 6 days off per month
- Annual Increment
- Allowance
- Career advancement
- Annual Leave
- EPF / SOCSO / PCB
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